Frequently Asked Questions (FAQ)
1. What services do you offer?
ARTISIDIGITAL provide professional design services tailored to meet your needs. This includes graphic design, branding, web design, and more. If you have a specific project in mind, feel free to contact me for a customized solution.
2. How can I place an order?
You can place an order by select a plan or contacting me via email or through the contact form on my website. Please include as much detail as possible about your project, including any specific requirements or preferences.
3. What is your process for completing a project?
- Consultation: I’ll discuss your requirements to understand your vision.
- Design: I create a design draft based on your input.
- Review: You can request revisions to ensure the final product meets your expectations.
- Delivery: Once approved, the final design will be sent to you via email.
4. How long does it take to complete a project?
The timeline depends on the complexity of your project. Typically, smaller projects take 3-5 business days, while larger projects may take 1-2 weeks. I will provide an estimated timeframe during the consultation.
5. What file formats will I receive?
You will receive high-quality files in the formats you need, such as JPG, PNG, PDF, or editable source files (e.g., PSD, AI). Let me know if you have specific requirements.
6. How do I make payments?
Payments can be made securely via PayPal.
7. Can I request revisions?
Yes.
8. What if I have urgent needs?
For urgent projects, I offer expedited services at an additional fee. Please contact me to discuss availability.
9. Do you offer refunds?
Due to the nature of design work, refunds are typically not provided. However, I will work with you to ensure you are satisfied with the final product.
10. How will I receive the final design?
The final design will be sent to you via email. If the file size is too large, I’ll use a secure file transfer service like Google Drive or WeTransfer.